Community Health & Well-Being

In this section

Holy Cross Hospital is a not-for-profit entity that operates for one purpose: to further our healing ministry. We do this by:

  • Reinvesting our profits back into the communities we serve by improving healthcare services, buying new technologies, upgrading facilities, and making sure that care is available to everyone — regardless of their ability to pay. Profits are not distributed to shareholders, as they would be in the case of a for-profit hospital.

  • Working to improve the health of our communities. Compassion is the foundation for all that we do. Patients and their families are treated as people first, which means compassion, dignity, and respect are at the core of any treatment program. It also means that when someone is treated within the Holy Cross ministry, the needs of the whole person — body, mind, and spirit — are what matters most.

    • The Community Outreach Team practices in a variety of settings, including elementary schools, parishes, community agencies, parks, temples, child daycare facilities, homeless shelters and community centers.

    • In their quest to keep our community healthy, the Community Outreach Team works in partnership with local organizations, community groups and other healthcare professionals. Community partnerships are particularly important because they not only translate into a better understanding of local health needs, but also facilitate the development of cooperative prevention strategies and improved outcomes. These efforts also remove any duplication of efforts or services by local providers.

Our commitment bears great responsibility to be accountable to many groups and individuals — including those who grant us tax exemption because of our status as a “charitable, community-oriented organization.” Without this exemption, our hospitals could not continue to deliver the same level of community benefits (totaling more than $26 million in the most recent reporting period) that are so important and necessary.

The federal government recently ruled that health care entities like ours report their community benefit programs. This includes a wide array of activities and services that need to be categorized and explained – in detail – on the IRS form called “990 Schedule H.” This document requires us to report information on:

  • Charity care (financial assistance) and other community benefits

  • Community building activities

  • Medicare, bad debt and collection practices

  • Management companies and joint ventures

  • Facilities comprising the organization

Click here to access Holy Cross Hospital’s IRS 990 Schedule H form.

The law requires full disclosure of our charitable activities, but our making this information easily accessible to you here is done in good faith — we desire continued good relationships with everyone we serve.

For more information:

FY2023-2025 Community Health Needs Assessment (PDF-42MB)