Your First Week


Welcome to Holy Cross Health! We are glad you’re here! 

All new team members attend virtual orientation, followed by additional on-site orientation for most positions. You will be emailed your customized orientation schedule. Along with orientation, you’ll need to complete a few important tasks during your first week. Use this page to guide you, and please don’t hesitate to reach out to your manager with any questions! 

The links included on this page are not compatible with Internet Explorer. Please use another browser.

Important Tasks

Attend National New Colleague Orientation (Virtual)

  • This step will be completed through Webex. The link to join the meeting will be included in your “Cleared to Start” email.
  • This virtual orientation class is a required 2-hour orientation session titled the “Introduction to Trinity Health”. It is required for all new colleagues.
  • It can be viewed on devices such as laptops, tablets, or smart phones, but is best viewed on device with a larger screen. Please log in to the session a few minutes early with your legal name.
  • You will be provided with an overview of our heritage, Mission, Core Values and TogetherHealth strategy. Key topics include Safety, Integrity & Compliance, and Diversity & Inclusion.
  • You will be paid for the full 2 hours.

Complete Your Online Learning Assignments

  • You will be assigned multiple learning modules via our online platform called HealthStream.
  • Your login information will be emailed to you.
  • You will begin completing assigned modules on your ‘to-do’ page after the National New Colleague Orientation web-ex
  • You will be paid for the time you spend completing the online learning assignments.
  • For assistance with HealthStream, please contact the Learning Center at Holy Cross at 954-542-3267.

Attend Your Scheduled Orientation Each Day

  • Your customized orientation schedule will be emailed to you. Please review it carefully and let us know if you have any questions.
  • Once your orientation is complete, you are ready to work! You should have received instructions from your manager on where & when to report. If you did not, please reach out to your manager for assistance.
  • This step will be completed through HR4U.
  • Your COVID-19 vaccination documentation must be uploaded to the HR4U Colleague Portal within 7 days of your start date and again after the second dose of the two-dose series (Moderna or Pfizer).
  • CLICK HERE for instructions. If you’re having any issues, please contact the HR Service Center at 1-877-750-4748 (HR4U)
  • Note that you will not have access to the portal until you receive your Holy Cross email and Network login information from your manager.
  • Trinity Health uses a technology called multi-factor authentication (MFA) to verify your identity when you access certain applications when outside of the Trinity Health Network. To register for MFA: https://aka.ms/mfasetup

Trinity Health Referral Rewards Program gives you the opportunity to earn cash and prizes – Be sure to download the app today.