He is the BEST. Takes his time and explains things carefully and makes sure the patient understands the condition
Great customer service skills
I am so happy to have Dr. Wu taking care of me. I know he will do his best to help me get rid of this pain that I've had for several years now. He listens and answers my questions in a way that I can understand.
I was so happy with the time Dr Wu took with me. He answered all my questions and helped me through a long list of pain problems I have.
ALL OK!
Dr. Wu always explains so I can understand.
It was a pleasure meeting you- thank you for your time and explanations and hope for the future with reduced pain and avoiding a back surgery for now .
Dr Wu very excellent professional
explains procedure
Thank you.
Thank you
I thank God for Dr. Paul Wu. He is absolutely great!
He’s very professional very kind very helpful and I’m happy. He’s my doctor.
Excellent!
Dr. Wu and his team, I feel, are working hard to identify my issues and treat them successfully. I understand this is a process as I continue to have pain but I am hopeful they will fix me.
He stands out amongst the many I have tried.
Everyone in this office is always helpful, professional and compassionate. Thank you
I've never had any problems. Always positive experiences.
Always leave visit knowing and understanding my care
Dr. Wu was great. He explained everything to me post-procedure and answered all my questions.
Dr Paul Wu is the greatest doctor and person!! He takes great care of me. Dr Sarmed is fabulous also. He listens to me very carefully when I come in, with all of my various issues. I am so grateful to have both of them as my caregivers.
doctor is good,his office staff horrible , not professional at all .
Understand a person pain a little more
DR. WOO IS AN EXCEPTIONAL PHYSICIAN WHO CARES FOR HIS PATIENCE AND DOES EVERYTHING HE POSSIBLY CAN TO BRING THEM COMFORT THANK YOU
Dr Wu is amazing
Dr. Wu is a very good doctor. This is the second time I've had good results with the shot. Unfortunately it only lasted 1 month last time.
Good Doc.
I feel he cares, he listens and want the best for me.
Looking forward to results of an MRI TO learn if my lower back can get some relief.
The guy that taps on your foot during neck injections for distraction is excellent! He should be rewarded! It works; it keeps your mind off that BIG needle. Great idea that should always be available!!
God Bless him.
As a patient, you can tell he is very experienced with the procedures he performs. That really does put a patient's mind to ease
RN's Brenda and Gil are great - very friendly
Love Dr Wu, he’s a great doctor!
Dr. Wu has great bedside manners
I was expecting a more in-depth explanation of the surgery findings and results.
Dr Wu is a true professional. My very first visit was a breath of fresh air. As a pain managment patient its been and will continue to be a journey. Its so very important to feel that your Dr is on your side and does his best to understand pain and is helping me deal with my condition. Thank you Dr Wu and team
I highly recommend Dr Wu and his Staff.
Dr. Wu is knowledgeable and professional. He knows how to take care of each patient in a matter of their diagnosis. I will recommend him any time. I have been very successful with my treatment with him
Dr Wu is knowledgeable and compassionate He truly care listen to you and prove the right treatment. Few days ago He performed a nerve ablation on my L/knee and now I’m feeling much, much better the pain is minimal I’m grateful, thank you Dr Wu & staff
He spends time to Hoover past outcomes and finds appropriate interventions for moving forward, always with thoughts of my circumstances.
doc wu is the best
Dr. Wu was so kind and explained everything so I could understand. Thank you Dr. Wu for easing my concerns.
I will not go to any other doctor. He is the best
There is nothing I can find that is wrong with this specific doctor. The practice, the paperwork, and the staff all project a typical pain management clinic that thinks every person walking in is a junkie or seeking drugs. My first visit with the doctor was to feel him out. He was pleasant and helpful. I've had the procedure that is supposed to help. Hopefully it works. If not, and there is no other alternative to help, I'm finished.
Dr. Wu & all of his staff are very professional, courteous, & helpful.
Exceptional!
Dr Wu and attending team consistently monitored my level of comfort and care.
Dr. Wu is very talented and dedicated. Someone needs to manage and train his team/support staff so the phones are covered during working hours, calls and messages are returned timely and there is a sense of urgency to address patient concerns and questions. This is especially true for someone who is a nurse.
I had to wait 1 hour to see Dr. Wu. Otherwise all was good.
They need to address the check-in/check-out procedures, and perhaps let the patients know when the doctor is running a little late!
I appreciate that Dr. Wu listened to my problem pains and came up with a plan to address and hopefully my pain.
I like the way he would communicate with me during the procedure. Made me relax a little more.
Dr Wu is a very caring individual. He listens carefully to what I have to say. I have many issues, and he takes everything into consideration instead of zoning in on only one issue
AWESOME MD....SO COMPASSIONATE AND EXCELLENT LISTENER...I HAVE BEEN GOING TO DR. WU FOR MORE THAN 13 YEARS
Overall a first good impression and experience Seems like a very respectful good Dr. to have in this while moving forward in care and to have as needed for guidance and in further care and in treatments in his specializing field
Excellent healthcare
Once I was taken to exam room, spent a few minutes with his nurse and she left the room. I sat in the alone for almost 30 minutes before the doctor entered.
Dr Wu is great
Dr. Wu is great. However it was 63 degrees in the procedure room
Dr. Wu has been exceptional with walking me through my pain, and explaining what the next steps are in depth.
All was good as always. Excellent care and explains in detail. Thank you.
Dr Wu is the best
Excellent manner. Explained in terms I could understand.
Dr Wu takes the time to hear my pain and always explain what is causing the pain im having..
Dr Wu is a very caring man. He always goes through everything with me to make sure I understand.
Dr. Wu and staff are always courteous, considerate and supportive.
He is caring and explains things to you and does not rush out of the room before you are finished with your questions-very rare today!
ty
He is an exceptional Doctor and came highly recommended.
Like I previously said, Dr Wu is wonderful and has helped me significantly. I am thankful for him. I highly recommend Dr Wu and his staff.
Dr. Wu and his staff are always available for questions and concerns. They treat you with the upmost respect and understanding.
a good listener sense of humor
Dr Wu is incredible
Having to wait for over an hour because of multiple bookings at the same hour is insulting but typial at HC.
I believe he understands my bad pain and tries his best to help reduce my constant pain of 10
‘GREAT JOB WITH ME!
I can never change my Dr.Wu
Superior Doctor.
THANK YOU ALL🙏🏼♾️
A tentive and courtesy young man. Understanding my illlness with concern.
Given all of the history, documents and personal information I had assembled for my initial visit, I thought that the Telehealth conference would have gone more smoothly, and that the team would have gone over the options and explained why the final decision was the best one. I have confidence in Dr. Wu's skills. I think he is careful, thoughtful and conservative. We plan to go ahead with the MILD procedure, and I am waiting to hear about the schedule.
Dr Wu and his staff was very professional and attentive to my concerns...
I have full confidence in his care.
I feel I’m getting the care I need and advice.
I am very happy to have Dr Wu as a physician.
Dr Wu is very knowledgeable and I am at ease receiving treatment from him
Dr. Wu, as mentioned previously in this survey, is THE BEST!
Liked Dr. Wu's helpers in the room. Chichi and Crystal.
Dr. Wu was recommended to me by Dr McRoberts just before he left on his sabbatical. Dr Wu was very informative and answered all my questions. This was the 6th RFA all the previous ones were performed by Dr McRoberts. This was the first time using that big machine. Dr wu was so kind to answer all questions about it.
Dr. Wu doesn't give up on managing my pain. He make me feel like it matters to him.
Great assets to the Holy Cross team of physicians
STAFF VERY POLITE AND HELPFUL.
I previously mentioned that DR PAUL WU is one of the finest in all aspects Physicians I have as a patient encountered.
Love him, just need more 1 on 1 time to talk about my many issues.
Very Happy
He was very clear and knowledgeable about my condition
Thank you
Very thorough & caring physician who has my complete trust.
He was very understanding and concerned to my pain level
Understanding his time is important Dr. Wu listened to me about my kidney complications and necessary procedures conflicting with spinal needs.
We had to wait more than an hour after our scheduled appointment time.
EXCELLENT, COMPASSIONATE STAFF--ALWAYS TAKING GREAT CARE OF ME
Dr.Wu is the best pain management Dr. I ever had
If office staff worked the way Dr wu does there would be no issues at all
I would highly recommend Dr. Wu. He is very knowledgeable and caring.
Dr. Wu. and his staff have been amazing and made me feel completely safe and comfortable during my procedure and every time I go to see Dr. Ruth and his staff thank you
It is nice to at least have a Doctor explain things so you can understand and not rush you through the appointment
I would definitely recommend Dr. Wu.
Great service
Very caring
Superior in every way. Dr. Paul Wu is one of your finest.
Doctor Wu is Excellent doctor. He is very knowledgeable, highly recommend. I am very happy I am in his hands. Very pleased with Doctor Wu how he handled my issues. 😀
Very knowledgeable
I’ve been very fortunate to have been treated by Dr Wu and his team
I have to wait 6 weeks for a follow up. Why so long. My friends see pain doctors who are busy but they follow up with their patients in 2 weeks.n
I felt that Dr. Wu listened to my questions and answered in a way I could understand. He took the time to view some of my MRI's, X-rays so he could better understand my condition. I look forward to my next visit to see what his plan of action will be to fix my problem and eliminate my pain.
I was concerned and had misunderstood the After Visit notes entered in My Chart. I had messaged Dr Wu and he respectfully responded and cleared up my confusion. I extremely appreciated his response.
All good
Excellent
Dr Wu is a pleasure to have as a Pain Physician. He explains everything so that you can understand what is happening and, he is always gentle.
They were supposed to set an appointment for me for a procedure and failed to call me.
Very good!
Caring, respectful,, knowledgeable, courteous ,patient with me
I would recommend Dr. Wu to anyone and everyone who is looking for relief from pain!! He is 'THE BEST!
The staff in the "getting the vitals" room were very courteous and professional.
I will not change Dr. Wu for nothing, I am for ever thankful to have him as my Dr.
He understands your needs and tries to get you scheduled as soon as possible
Dr. Wu is a miracle worker. I have recommended him to a number of my friends.
Dr Wu is very kind and explains treatment needed in a way it’s easy to understand
Dr. Wu is intelligent and seems very experienced. He was kind and compassionate.
Very patient and thorough. Showed me the MRI. Went for the least aggressive treatment which I deeply appreciated.
I look forward to meeting with Dr. Wu for my follow-up to discuss my pain and further treatment.
I waited about an hour.
Will be back in the future
It is very scary to realize that when you’re in pain, you might have to wait 3 to 4 weeks to get an appointment. We are lucky that some Dr put in a good word for us and we got to be seen earlier.
Very confident they will understand what I need to do to improve my health
Dr Paul Wu take the time listen explain things clearly and truly care about finding the best solution for pain management the staff is also kind and professional, I’m very grateful for the care I’ve received
I know i could always talk to Dr. Wu about my pains issues and he will understand and help me and will explain everything as easy i could understand. This is why I don't mind to drive far to see him, and I have seeing Dr. Wu for over 10 Years and I am proud to say Dr. Wu is my Dr. and has seeing my friends and husband as well
I can’t say enough Great about the whole process & I’ve been seeing Dr Wu for 10 years…That speaks volumes.
I highly recommend Dr Wu and his Staff!
I feel confident on his expertise and precision!
He listened and answered my many questions
My biggest issue was with checking to see Dr Wu.
Dr. Wu answered all questions and concerns and has been responsive and effective in administrating treatment
Will recieve a call as my next visit and was not explained
Dr Wu made sure I fully understood what he was
Outstanding physician
All good
Great caregiver
Sarmed Alnajar PA did a great job of scheduling our procedure at the same time as telehealth visit. A GREAT improvement!!!!
They are the best
Hes a great Doctor and listens to what the patient has to say...
SHEER QUALITY TIME WALKING THROUGH THE DOORS OUTSTANDING PERFORMANCE