Virtual Care On Demand
Get Care Wherever You Are
At Holy Cross Health, getting the care you need is easier than ever. Virtual Care On Demand allows you to connect with a trusted provider from the comfort of your home, office, or wherever life takes you. Using a secure video visit, you can receive care for many common illnesses and minor conditions without traveling to a clinic or sitting in a waiting room.
Whether you're feeling under the weather, have a minor injury, or need quick medical guidance, virtual care offers a convenient way to get the treatment you need, when you need it.
Please note: Virtual Care On Demand is intended for patients with non-life-threatening medical concerns. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.
Prefer to be seen in person? Visit Holy Cross Urgent Care – Pompano Beach, conveniently located at:
Holy Cross Urgent Care – Pompano Beach
1971 N Federal Hwy
Pompano Beach, FL 33062
How It Works
Log In
Log in to your Trinity Health MyChart account using the app or a web browser.
Select
Select Care On Demand from the menu.
Enter
Enter your reason for the visit and complete the eCheck-In process.
Connect
Connect with a Holy Cross Health provider through a secure video visit.
Log In to MyChart
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Conditions We Treat
- Conjunctivitis (pink eye, stye)
- Dental pain
- Fever
- Headache
- Low back pain
- UTI/bladder infection
- Minor stomach problems (nausea, diarrhea, constipation)
- Sports injuries (sprains, strains)
- Skin conditions (rash, acne, eczema, burns)
- Upper respiratory conditions (cough, cold, sinus infection)
Learn more about Virtual Care on Demand
Care on Demand allows you to see a health care provider from the comfort of your home for minor illnesses and injuries. No appointment needed. To start, log in to your MyChart account and select “Care on Demand” from the menu. Need an account? Sign up for MyChart.
A Care on Demand visit, also known as a telehealth, virtual or video visit, lets you see a health care provider via video on a smartphone, tablet or computer using secure software, from your home or a private location.
A Care on Demand visit is similar to a clinic visit, but it happens over video from your home or another private location. You can ask questions, discuss treatment options, adjust medications, or get a prescription. If needed, you may be referred for in-person care.
The cost is similar to an in-person visit. Co-pays, co-insurance, and deductibles may apply. Patients may receive a bill after insurance is processed. Coverage varies by insurance plan.
Have a photo ID, insurance card(s), and current medication bottles ready.
Video and voice data are encrypted to protect your privacy. Virtual visits are not recorded and comply with all privacy regulations of in-person visits.
- An active Trinity Health MyChart account.
- A strong and stable Wi-Fi or internet connection.
If using a PC:
- Supported browsers: Google Chrome, Microsoft Edge, Safari.
- Camera, microphone and speaker.
- Browser access to your camera and microphone.
If using a mobile device:
- MyChart mobile app (available for iOS and Android).
- App permissions for camera and microphone.
During Your Visit:
- Find a private location with limited disruptions.
- Avoid other activities such as driving during the visit.
For serious or life-threatening symptoms, please dial 911 or visit an Emergency Room immediately.