AHCA and The Joint Commission

State of Florida's Agency for Health Care Administration

The Agency for Health Care Administration (AHCA) is responsible for the administration of the Florida Medicaid program, licensure and regulation of Florida’s health facilities and for providing information to Floridians about the quality of care they receive. If you would like to contact AHCA regarding patient safety and quality concerns, you may reach them at:

Agency for Health Care Administration 
2727 Mahan Drive 
Tallahassee, FL 32308 
Toll Free: 888-419-3456

The Joint Commission

Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. The Joint Commission (TJC) conducts unannounced accreditation surveys of healthcare organizations to determine their compliance with nationally established Joint Commission standards. These standards deal with an organization's quality, safety-of-care issues, and the safety of the environment where the care is provided. If you would like to contact TJC to express concerns regarding quality and patient safety, you may reach them at:

Office of Quality Monitoring 
The Joint Commission 
One Renaissance Boulevard 
Oakbrook Terrace, IL 60181 
complaint@jointcommission.org 
Fax: 1-630-792-5636