Where are you located?
We are located in Fort Lauderdale on the corner of Federal Highway and Commercial Blvd. Please click here for a map and directions.
Where do I park?
For your convenience, Holy Cross Hospital offers complimentary valet parking for patients and visitors. Simply pull up to our front doors and we will take care of parking your vehicle for you. For those who prefer to self park, ample parking is available adjacent to our main lobby. You can access this parking area from Federal Highway or Commercial Blvd.
Valet Hours
Main Entrance - Monday through Friday from 7am to 9pm; weekends 11am to 9pm
Outpatient Entrance - Monday through Friday from 7:30am to 4:30pm
Cancer Center - Monday through Friday from 7:30am to 5:00pm
Orthopaedic Entrance - Monday through Friday from 8:00am to 4:30pm
4700 Building - Monday through Friday from 8:00am to 4:00pm
How do I get admitted to the hospital?
Patients are admitted to the hospital either through their physician or when presented to the Emergency Department. Should you feel you need to obtain care at Holy Cross Hospital, consult your physician. In the case of an emergency, our emergency department is open 24 hours a day seven days a week.
Where do I check in?
In most cases you will be admitted to Holy Cross through the Admitting Department located off the main entrance. You should, however, ask this question when scheduling your treatment. There are instances when a patient is transferred from another healthcare facility or is admitted through the Emergency Department.
What important papers do I need to bring to the hospital with me?
All patients are required to bring a photo ID and personal insurance information.
What else should I bring?
We want you to be comfortable during your stay at Holy Cross Hospital. We suggest packing warm slippers, pajamas and robe, personal hygiene items and reading materials.
What should I leave at home?
Valuables, jewelry and regular prescriptions. It is not necessary to bring your regular prescriptions with you, but a written list of the medications you take would be helpful.
Who do I call for more information?
Should you have a question about an admission, or a current patient, please call our main switchboard at 954-771-8000. Our friendly customer service associates will be happy to connect you to with the appropriate department.
Questions About Billing and Insurance
Who can I talk to with questions about my bill?
We recognize that you may sometimes have questions regarding financial issues associated with your visit to Holy Cross Hospital. There are several ways to submit questions about your bills.
For questions concerning your bills obtained during a Holy Cross Hospital visit, you may email your billing questions to hospitalbilling@holy-cross.com or call 954-596-8001 to speak to a representative in our Patient Financial Services Department.
For questions about bills concerning Holy Cross Medical Group doctor's office visits, you may email your billing questions to doctorbilling@holy-cross.com or call 954-596-8002 and speak to a representative in our Patient Financial Services Department.
Should I bring my insurance card with me to the hospital?
Each patient is required to bring personal insurance information with them when they visit Holy Cross Hospital. This will allow us to process billing swiftly and accurately. You are also required to bring a photo ID with you as well.
How do I know if my insurance company will cover my visit or certain services?
Contact your insurance company directly to verify the service. If your insurance provider has issued you a card, you may find a contact number on the back side.
Contacting a Patient
How can I contact a patient at Holy Cross?
Each patient bed in a private or semi-private room has been assigned a unique telephone number. This telephone number will allow family or friends to call directly without going through the hospital's main switchboard. The bed number and the room number are correlated to the telephone and all rooms share the same prefix. An example is as follows:
Bed #1 = 954-267-6 + ROOM NUMBER
Bed #2 = 954-267-7 + ROOM NUMBER
If you do not have the room number, you may contact a patient by phoning our main switchboard at 954-771-8000. Our friendly customer service associates will be happy to connect you to your friend or loved one.
When can I visit a patient?
Holy Cross Hospital offers visiting hours that allow for patient recovery and friendly visits by well wishers. Hours vary according to departmental requirements and patients' need for privacy. Please consult the visiting hours page to see the hours for each department.
Can I order flowers and gifts directly from the hospital Gift Shop for an inpatient?
Flowers and gifts may be ordered by calling Lorelei's Gift Shop run by the Holy Cross Auxiliary. Our volunteers will be more than happy to deliver your flowers and gifts with a warm smile and your best wishes. Simply call us at 954-492-5781 to place your order. We accept Mastercard, Visa and American Express.
General Information about Holy Cross Hospital's Services
How can I find a doctor?
You may find a doctor that meets your medical needs by searching our Physician Database online or by calling 954-776-3223. We are here to serve you!
Is there a physician at Holy Cross Hospital who specializes in the treatment of a certain condition?
Holy Cross physicians specialize in a variety of fields from cardiology to nephrology to otolaryngology. To find a physicians that meets your specialized medical needs, you may search our physician database by specialty. Click here to search.
What types of treatment do you offer?
Holy Cross Hospital offers a variety of treatments and services in a professional environment and administered with the highest standards of customer service and state-of-the-art healthcare. Outpatient treatments include diagnostic services such as radiology, mammography, ultrasound, computerized tomography (CT) scans, catheterizations, cardiology exams, magnetic resonance imaging (MRI) and nuclear medicine testing.
In-patient treatments include the latest in cancer treatment (including clincial trials), open heart surgery, joint replacement, emergency surgeries, labor and delivery and much more. Holy Cross Hospital can meet most of your healthcare needs.
What clinical trials do you have available?
Cancer patients at Holy Cross Hospital are provided access to clinical research programs including treatment and cancer prevention and control trials. Participation in clinical trials involve National Cancer Institute sponsored programs such as the Community Clinical Oncology Program (CCOP) and comprehensive cancer center research. Holy Cross Hospital also is the first in the nation to be named as a local treatment partner of the Nation Cancer Institute. This will improve access to federal clinical trials and experimental treatments and the expertise of cancer researchers. The program is called Partnership in Science. Click here for more information about our clinical trials.
What types of rooms are available at Holy Cross?
Holy Cross Hospital offers private, semi-private and in some areas patient suites. All rooms are based on availability and there is a premium charge for private rooms and suites.
Outpatient Services (Labs, Diagnostics, Rehabilitation and MRI and CT Scans)
How can I make an appointment?
Holy Cross Hospital provides a Centralized Scheduling Department for your convenience. To schedule your treatments and visits, simply call 954-202-0277 or fax your request to 954-321-5982.
How can I reschedule or cancel my appointment?
Should you find the need to reschedule or cancel your appointment, simply contact Centralized Scheduling at 954-202-0277 or fax your request to 954-321-5982.
What types of treatment do you offer?
Holy Cross Hospital offers a variety of treatments and services in a professional environment and administered with the highest standards of customer service and state-of-the-art healthcare. Treatments include diagnostic services such as radiology, mammography, ultrasound, computerized tomography (CT) scans, catheterizations, cardiology exams, magnetic resonance imaging (MRI) and nuclear medicine testing.
Our Outpatient Surgery Services also include a variety of procedures, including laparoscopy, endoscopy, bronchoscopy, and arthroscopy. Utilizing the latest equipment, surgeons perform a variety of procedures in the areas of gynecology, gastroenterology, ophthalmology, ear/nose/throat, pulmonary, respiratory, and orthopaedics, with minimally invasive techniques to enhance recovery and improve outcome.
Holy Cross's Michael & Dianne Bienes Comprehensive Cancer Center offers a range of the latest cancer treatments available on an outpatient basis including access to clinical trials. Holy Cross Hospital also offers a full range of home health services and multi-disciplinary rehabilitative care for orthopedics and patients with cardiac and pulmonary diseases.
Out-of-Town Patients
What accommodations are locally available?
There are several hotels and restaurants in the immediate area. Please inquire with the hotel when placing your reservation if they offer a special discount for patients and visitors of Holy Cross Hospital. A list of local hotels can be found by clicking here.
