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Holy Cross Hospital FAQ - Page 2

How do I know if my insurance company will cover my visit or certain services?

Contact your insurance company directly to verify the service. If your insurance provider has issued you a card, you should find a contact number on the back side.

How can I contact a patient at Holy Cross?

Each patient bed in a private or semi-private room has been assigned a unique telephone number. This telephone number will allow family or friends to call directly without going through the hospital's main switchboard. The bed number and the room number are correlated to the telephone and all rooms share the same prefix. For example:

Bed #1 = 954-267-6 + ROOM NUMBER

Bed #2 = 954-267-7 + ROOM NUMBER

If you do not have the room number, you may contact a patient by phoning our main switchboard at 954-771-8000. Our friendly customer service associates will be happy to connect you to your friend or loved one.

When can I visit a patient?

Holy Cross Hospital offers visiting hours that allow for patient recovery and friendly visits by well wishers. Hours vary according to departmental requirements and patients´ need for privacy. Please consult the visiting hours page to see the hours for each department.

Can I order flowers and gifts directly from the hospital Gift Shop for an inpatient?

Flowers and gifts may be ordered by calling Lorelei´s Gift Shop run by the Holy Cross Auxiliary. Our volunteers will be more than happy to deliver your flowers and gifts with a warm smile and your best wishes. Simply call us at 954-492-5781 to place your order. We accept Mastercard, Visa and American Express.

How can I find a doctor?

You may find a doctor that meets your medical needs by searching our Physician Directory online or by calling 954-776-3223. We are here to serve you!

Is there a physician at Holy Cross Hospital who specializes in the treatment of specific conditions?

Holy Cross physicians specialize in a variety of fields from cardiology to nephrology to otolaryngology. To find physicians that meet your specialized medical needs, you may search our physician directory by specialty.

What types of treatment do you offer?

Holy Cross Hospital offers a variety of treatments and services in a professional environment and administered with the highest standards of customer service and state-of-the-art technology. Outpatient treatments include diagnostic services such as radiology, mammography, ultrasound, computerized tomography (CT) scans, catheterizations, cardiology exams, magnetic resonance imaging (MRI) and nuclear medicine testing.

 

In-patient treatments include the latest in cancer treatment (including clinical trials), open-heart surgery, joint replacement, emergency surgeries, labor and delivery and much more. Holy Cross Hospital can meet most of your health care needs.

What clinical trials do you have available?

Cancer patients at Holy Cross Hospital are provided access to clinical research programs including treatment and cancer prevention and control trials. Participation in clinical trials involves National Cancer Institute sponsored programs such as the Community Clinical Oncology Program (CCOP) and comprehensive cancer center research. Holy Cross Hospital also is the first in the nation to be named as a local treatment partner of the Nation Cancer Institute. This will improve access to federal clinical trials and experimental treatments and the expertise of cancer researchers. The program is called Partnership in Science.

What types of rooms are available at Holy Cross?

Holy Cross Hospital offers private rooms, semi-private rooms and in some areas patient suites. All rooms are based on availability and there is a premium charge for private rooms and suites.

How can I make an appointment?

Holy Cross Hospital provides a Centralized Scheduling Department for your convenience. To schedule your treatments and visits, simply call 954-202-0277 or fax your request to 954-321-5982.

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