Skip to Content

Holy Cross Hospital FAQ

Where are you located?

We are located in Fort Lauderdale, FL, on Federal Highway (U.S. 1) just south of Commercial Blvd. Please see our map and directions page.

Where do I park?

For your convenience, Holy Cross Hospital offers complimentary valet parking for patients and visitors. Simply pull up to our front doors and we will take care of parking your vehicle for you. For those who prefer to self park, ample parking is available adjacent to the Guerrieri Family Foundation Lobby. You can access this parking area from Federal Highway or Commercial Blvd. Make sure to browse our Interactive Map.

Valet Hours

Main Entrance: Monday through Friday from 7am to 9pm; weekends 11am to 9pm
Outpatient Entrance: Monday through Friday from 7:30am to 4:30pm
Cancer Center: Monday through Friday from 7:30am to 5:00pm
NE 47th Street Entrance: Monday through Friday from 8:00am to 4:30pm
4701 Building: Monday through Friday from 8:00am to 4:00pm

How do I get admitted to the hospital?

Patients are admitted to the hospital either through their physician or when presented to the Emergency Department. Should you feel you need to obtain care at Holy Cross Hospital, consult your physician. In the case of an emergency, our emergency department is open 24 hours a day seven days a week.

Where do I check in?

In most cases you will be admitted to Holy Cross through the Admitting Department located off the main entrance. You should, however, ask this question when scheduling your treatment. There are instances when a patient is transferred from another health care facility or is admitted through the Emergency Department.

What important papers do I need to bring to the hospital with me?

All patients are required to bring a photo ID and personal insurance information.

What else should I bring?

We want you to be comfortable during your stay at Holy Cross Hospital. We suggest packing warm slippers, pajamas and robe, personal hygiene items and reading materials.

What should I leave at home?

Valuables, jewelry and regular prescriptions. It is not necessary to bring your regular prescriptions with you, but a written list of the medications you take would be helpful.

Who do I call for more information?

Should you have a question about an admission, or a current patient, please call our main switchboard at 954-771-8000. Our friendly customer service associates will be happy to connect you to with the appropriate department.

Who can I talk to with questions about my bill?

We recognize that you may sometimes have questions regarding financial issues associated with your visit to Holy Cross Hospital. There are several ways to submit questions about your bills.

For questions concerning your bills obtained during a Holy Cross Hospital visit, you may e-mail them to hospitalbilling@holy-cross.com or call 954-596-8001 to speak to a representative in our Patient Financial Services Department.

For questions about bills concerning Holy Cross Medical Group doctor's office visits, you may email them to doctorbilling@holy-cross.com or call 954-596-8002 and speak to a representative in our Patient Financial Services Department.

If you have received your invoice and would like to pay online, CLICK HERE

Should I bring my insurance card with me to the hospital?

Patients are required to bring personal insurance information with them when they visit Holy Cross Hospital. This will allow us to process billing swiftly and accurately. You are also required to bring a photo ID.

Pages


Get Adobe Reader Icon Download Adobe Reader.

My Health Patient Portal