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Billing & Insurance

Mother filling out a form with young daughter on her lap.

You may sometimes have questions regarding financial issues associated with your visit to Holy Cross Hospital or with a Holy Cross Medical Group physician. Or you may want to ask a general question about billing. There are several ways to submit questions about your hospital bill. Please read below to find all the information you need.

Also, if you have already been billed and want to save time and pay on-line, you can use the link below to do so.

Pay Your Bill Online

If you have received your invoice and would like to pay online; Holy Cross Hospital offers two quick and easy methods for paying your bills online.

If your Bill Looks Like This:

Thumbnail of billing statement one Click here to pay.

If your Bill Looks Like This:

Thumbnail of billing statement two Click here to pay.

Holy Cross Hospital Billing Questions

For questions concerning your bills obtained during a Holy Cross Hospital visit, you may e-mail your billing questions to our Central Business Office at or call 954-351-4701 to speak to a representative in our Patient Financial Services Department.

Holy Cross Medical Group Billing Questions

For questions about bills concerning Holy Cross Medical Group doctor´s office visits, you may email your billing questions to our Central Business Office or call 954-596-8002 and speak to a representative in our Patient Financial Services Department.

Funding Assistance Program

Holy Cross Hospital is committed to being a transforming, healing presence in the communities we serve. Aligned with our core value of Reverence for Each Person, we provide care for persons who are in need and give special consideration to those who are most vulnerable, including those who are unable to pay and those whose limited means make it extremely difficult to meet the expenses incurred in receiving healthcare. The purpose is to establish guidelines for Funding Assistance for patients who incur significant financial burden as a result of the amount they are expected to owe “out-of-pocket” for acute care health care services.

View our Funding Assistance Policy (PDF - 278 KB)
View our Funding Assistance Application (PDF - 1.3 MB)
View our Application in Spanish (PDF - 904 KB)

Application information in Creole:
Aplikasyon pou mande ed ak sip a
Dokiman Ofisyèl Notarye de Salè ou Resevwa 
Konsiderasyon finans (lajan) lopital Holy Cross / Gwoup Medikal Holy Cross 

For more information about Funding Assistance, please call 954-267-7771. 


Holy Cross Hospital makes an effort to contract with most insurance companies to help keep out of pocket expenses to a minimum for all individuals and families.

Holy Cross Hospital works with most major insurance plans, such as Medicare, Medicaid, and many commercial HMO and PPO plans. Please refer to your insurance plan booklet or contact your insurance company to verify the participation of Holy Cross Hospital.

Health Maintenance Organizations
and/or Preferred Provider Organizations

Aetna, Inc.
AvMed Health Plans
Beechstreet PPO
Blue Cross/Blue Shield of Florida / Health Options / Network Blue
CIGNA Health Care
Coventry Healthcare - National Network/PPO
Dimension PPO and PPO PLUS
Florida Health Administrators / Florida Health Choice Network
Great West Health Plan
Humana Health Plans
Interplan Health Group (IHG)
Neighborhood Health Partnership (NHP)
PPO Next
United HealthCare of Florida

Medicare and Medicaid Plan

Aetna, Inc.
Americhoice - Medicaid
AvMed Health Plans - Medicare
Blue Cross/Blue Shield of Florida/Health options - Medicare (HMO/PPO)
CarePlus Health Plan - Medicare (Hospital Only)
Humana Health Plan - Medicare (HMO Hospital Only) and Medicaid
Humana Health Plan - Medicare PPO
Freedom Health - Medicare and Medicaid (Hospital Only)
Medica Health Plans - Medicare (Hospital Only)
Molina Healthcare of Florida - Medicaid
Physicians Health Choice of Florida - Medicare
Positive Healthcare/AHF
Summit Medicare (Hospital Only)
United Healthcare Medicare
USA Care - Medicare


Assurant Health
First Health

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