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Billing & Insurance

Mother filling out a form with young daughter on her lap.

You may sometimes have questions regarding financial issues associated with your visit to Holy Cross Hospital or with a Holy Cross Medical Group physician. Or you may want to ask a general question about billing. There are several ways to submit questions about your hospital bill. Please read below to find all the information you need.

We support price transparency.  For our patients to understand their  potential financial liability for hospital services, we are making our  hospital charges available to patients.  Hospital charges vary based on the type of care provided.  The price can differ from patient to patient for the same services.  The price will be different for complications or different treatment for the patient's personal health condition. Patients also may qualify for financial assistance.  Please contact our Pricing Department at 954-351-5945 for a price estimate for a Hospital service or to find out if you qualify for financial assistance. To help expedite your request to obtain an estimate, when calling please provide us with the following: Name, Address, Date of Birth, Insurance Name and ID number, all CPT codes for any testing and ICD-9 or diagnosis codes.

Also, if you have already been billed and want to save time and pay on-line, you can use the link below to do so.



Pay Your Hospital Bill Online (Keep scrolling to pay your Medical Group bill)


If you have received your invoice and would like to pay online, Holy Cross Hospital offers an easy method for paying your bills online.


Thumbnail of billing statement one Click here to pay.


Holy Cross Hospital Billing Questions


For questions concerning your bills obtained during a Holy Cross Hospital visit, you may e-mail your billing questions to our Central Business Office at hospital.billing@holy-cross.com or call 954-351-4701 to speak to a representative in our Patient Financial Services Department.


 


Pay Your Holy Cross Medical Group Bill Online 


If you have received your invoice and would like to pay online, Holy Cross Medical Group offers an easy method for paying your bills online.


Click here to pay.


Holy Cross Medical Group Billing Questions


For questions about bills concerning Holy Cross Medical Group doctor´s office visits, you may email your billing questions to our Central Business Office doctor.billing@holy-cross.com or call 954-596-8002 and speak to a representative in our Patient Financial Services Department.



Funding Assistance Program


Holy Cross Hospital is committed to being a transforming, healing presence in the communities we serve. Aligned with our core value of Reverence for Each Person, we provide care for persons who are in need and give special consideration to those who are most vulnerable, including those who are unable to pay and those whose limited means make it extremely difficult to meet the expenses incurred in receiving healthcare. The purpose is to establish guidelines for Funding Assistance for patients who incur significant financial burden as a result of the amount they are expected to owe "out-of-pocket" for acute care health care services.

View our Funding Assistance Policy
View our Funding Assistance Application
View our Application in Spanish

Application information in Creole:
Aplikasyon pou mande ed ak sip a
Dokiman Ofisyèl Notarye de Salè ou Resevwa 
Konsiderasyon finans (lajan) lopital Holy Cross / Gwoup Medikal Holy Cross 

For more information about Funding Assistance, please call 954-267-7771.



Tips for Communicating with Your Insurance Company


When working with your insurance company, we encourage you to:

Call your insurance provider prior to a hospital admission, test or doctor's visit.
Have your insurance card ready with plan / provider / member ID number and the name and/or type of plan (HMO, PPO, etc.).
Verify that Holy Cross Hospital and the Holy Cross Medical Group are "in-network."
If your plan is an "Exchange Plan," ask the insurer if Holy Cross participates in the plan.
If we are not in your plan, ask if your benefit plan has "out-of-network" benefits, and what are the out-of-network copayments or coinsurance.
Share with them the date of scheduled service, if booked.
Share the name of procedure to be performed. 
 


Insurance


Holy Cross Hospital  makes an effort to contract with most insurance companies to help keep out of pocket expenses to a minimum for all individuals and families.
Holy Cross Hospital works with most major insurance plans, such as Medicare, Medicaid, and many commercial HMO and PPO plans. Please refer to your insurance plan booklet or contact your insurance company to verify the participation of Holy Cross Hospital and its subsidiaries.  The plans listed below are accepted either by the Hospital, Medical Group and/or the Outpatient Surgery Center. 

































































































































AETNA800-872-3862
ASSURANT HEALTH800-553-7654
AVMED800-882-8633
AXA ASSISTANCE US800-646-6162
BEACHSTREET800-877-1444
CORPORATE MEDICAL NETWORK (CMN)905-669-4333
CAREPLUS800-794-5907
CIGNA800-244-6224
COVENTRY866-847-8235
DESJARDINS877-647-5416
DIMENSION800-483-4992
FIRST HEALTH866-847-8235
FLORIDA BLUE (BCBS)800-352-2583
FLORIDA HEALTH ADMINISTRATORS800-707-0501 
FREEDOM HEALTH800-401-2740
GLOBAL HEALTH SERVICES305-278-2853
GREAT WEST HEALTH PLAN800-663-8081
GUARDIAN LIFE305-443-2700
HUMANA800-833-6917
INTERPLAN HEALTH GROUP800-444-3995
MEDICA800-407-9069
MOLINA866-422-2541
MORGAN WHITE800-800-1397
MULTIPLAN888-342-7427
NATIONAL HEALTHCARE SOLUTIONS214-269-8406
NEIGHBORHOOD HEALTH877-972-8845
OLYMPUS800-250-3271
OPTIMUN HEALTHCARE877-801-3507
PAYER FUSION305-760-8739
PHCS800-622-4362
POSITIVE HEALTHCARE800-263-0067
PREFERRED CARE PARTNERS305-670-8440
QUALITY HEALTH MANAGEMENT305-821-8430
ROCKPORT800-635-9810
SANUS305-572-9756
SELECT CARE WORLDWIDE866-261-6718
STAR HEALTHCARE NETWORK212-581-8228
SUMMIT HEALTH CARE877-988-3589
SUNMED INTERNATIONAL786-888-6792
UNITED877-842-3210
USA CARE800-665-7924


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