At Holy Cross Hospital, we are committed to providing the highest quality and safest care for each patient. Whether you are with us for a few hours or a few days, our goals remain the same. Our healthcare teams in the hospital, laboratories, outpatient services, physician offices, home health and HealthPlex will do their best to meet your needs. However, if you experience a quality or patient safety concern, please contact the Director of Clinical Services or the Clinical Supervisor of the unit involved. They will work with you to resolve your concern. Our Guest Relations Department is here for you as well.
You may contact them: 954-267-6610
If you are still not satisfied and wish to file a complaint with the State of Florida’s Agency for Health Care Administration,
You may contact them: 2727 Mahan Drive, Tallahassee, FL 32308 Toll-Free: 1-888-419-3456
Or, you may choose to report it to
The Joint Commission. The Joint Commission conducts accreditation surveys of organizations to determine their compliance with their nationally established standards. These standards deal with an organization’s quality, safety-of-care issues and the safety of the environment where the care is provided.
